Privacy Policy

StackDot ("we", "our", or "us") is an AI development services company based in Chicago, IL, United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or engage with our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information.

We collect information you provide directly to us, including:

• Contact information — your full name, work email address, phone number, company name, and website URL when you submit a contact or discovery call form.
• Project information — details about your workflow, business challenge, project budget, and service interests that you share in form submissions or communications.
• Communication records — emails, messages, and meeting notes exchanged between you and our team during the sales or project process.

We also collect information automatically when you visit our website, including:

• Usage data — pages visited, time spent on pages, links clicked, and referral sources, collected via Google Analytics.
• Device and browser data — IP address, browser type, operating system, and device type.
• Cookies and tracking — session cookies, analytics cookies (Google Analytics, Microsoft Clarity), and functional cookies necessary for the website to operate.

We use the information we collect to:

• Respond to your inquiries and requests submitted through our website forms.
• Schedule and conduct AI discovery calls or consultations.
• Prepare project proposals and scoping documents.
• Send project updates, invoices, and service-related communications.
• Improve our website content and user experience based on usage analytics.
• Comply with legal obligations and protect our rights.

We do not use your personal information for unsolicited marketing campaigns without your explicit consent.

We process your personal information on the following legal grounds:

• Contractual necessity — processing required to provide services you have engaged us for.
• Legitimate interests — responding to inquiries, improving our services, and managing business communications.
• Consent — where you have explicitly agreed, such as subscribing to updates or filling in contact forms.
• Legal obligation — where required by applicable law or regulation.

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors who assist with CRM, email delivery, analytics, and project management (e.g., Resend for email, Google Analytics for usage tracking). These parties are contractually bound to protect your data.
• Professional advisors — legal, financial, or compliance professionals where required.
• Business transfers — in the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.
• Legal requirements — where required by law, court order, or government authority.

Our website uses the following types of cookies:

• Strictly necessary cookies — required for core website functionality.
• Analytics cookies — Google Analytics and Microsoft Clarity to understand how visitors interact with our site. These do not identify you personally.

You can disable non-essential cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, maintain our business records, and comply with legal obligations. Lead and contact form data is typically retained for up to 3 years from last contact unless you request earlier deletion.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict our processing of your information.
• Request portability of your data in a machine-readable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please email us at hello@stackdot.us with your request. We will respond within 30 days.

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our web application uses HTTPS encryption, secure API authentication, and access controls on all stored data.

However, no method of internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing any personal information with them.

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Company: StackDot
• Email: hello@stackdot.us
• Phone: +91 88498 08188
• Address: Chicago, IL, United States